Process documentation
A process map or an SOP is a great start. Then it sits in a folder while the work happens the old way. An app can be the process: the steps in order, nothing skipped, nobody needing to remember.
Already built: Booth Check turns a production Mac’s start-up routine into checks that run themselves.
The process on a screen, in order, ticked off as it’s done.
What the experienced person knows, built into the tool itself.
Who did what and when, without a separate log.
Often because it describes how the work should go, not how it really goes. I work out what actually happens first, then build a tool that walks the team through the real version, so following the process is the easy way.
No. If it’s only in someone’s head, working it out together is part of the job. If you’ve got a map or an SOP, that’s a head start.
It depends on the job, so there’s no price list. First we talk through how you work and where it hurts. That’s a conversation, not a sales pitch. Then you get a quote that lists the cost and exactly what’s included, and nothing is built until you approve it.
Probably not. A five minute job someone redoes every week used to cost more to fix than to put up with. AI has lowered the cost of building good software, and I still design, check and test every part of it. Now leaving the problem alone is usually the expensive option.
Most of what I’ve built is used by church volunteers who get no training at all. If a tool hasn’t paid off in the first two minutes, nobody opens it again, so that’s the bar.
If something needs fixing or changing, email me. I’ll look at it, tell you what it’ll take, and start once you’ve approved the quote.
You do. Your data and the code belong to your business, so you’re never stuck with me. If it’s a tool several businesses share, there’s a monthly fee instead, and we’ll agree an arrangement that works for both of us before anything starts.
Let’s have a chat. It goes straight to me, and I’ll reply by email.
Fynn Projects is an Australian one-person software business, building custom apps, websites and automation for small businesses, trades and churches.